Our Privacy Policy

Springboard has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: sb3.com and springboard4health.com

We use your IP address to help diagnose problems with our server, and to administer our Web site.

Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

This site contains links to other sites. sb3.com and springboard4health.com is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. To deliver the world's highest level of trust, Thawte, a Versign company authenticates our organization, enabling end users to verify your site and communicate via state-of-the-art SSL. This protects confidential information - such as credit card numbers, online forms, and financial data - from interception and hacking.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

1. info@springboard4health.com

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us

Springboard
3115 Stoney Oak Drive
Spring Valley, CA 91978
Toll-free Customer Service 866:882-6868 (Weekdays, 9:00AM—5:00PM PST)
Toll-free FAX 888:421-9355
e-mail: info@springboard4health.com

Shipping Policy

Orders received on weekdays by 2:00PM PST are normally shipped the same day. Orders placed on holidays or weekends are shipped the next business day.

International Customers: The shipping cost for tube-only orders (ProBalance, ProBalance Plus, Viggah, DHEA Plus, or Personal Moisturizing Cream) is $5.00USD, regardless of the number of tubes ordered. All other orders will be charged the actual postage plus a $3.00USD handling fee. All taxes and custom duties are the customer’s responsibility.

Return Policy: If you are not completely satisfied with your order, return any unopened products within 30 days for a prompt refund.

If you are not satisfied with the quality (results cannot be guaranteed for foods or dietary supplements) of any product, return the remaining product for a prompt refund. Because we are committed to buying raw materials of the highest purity and quality, your comments would be greatly appreciated.

Product Appearance: Occasionally, prototype samples are photographed. Actual product labels may vary. You will always receive the newest version.